250-793-9031
NEED A HAND?START HERE.
Questions about a visit, invoice, plan or property? Call or email the local team and include the service address.
Get support
Talk to the local team
For the fastest answer, include the service address, your name and what changed.
- Call or text
- 250-793-9031
- info@deadweed.ca
- The shop
- Registered office: 10471 102 St, Taylor, BC V0C 2K0
Hours
- Mon – Fri
- 8:00 AM – 6:00 PM
Common requests
- Scheduling
- Billing
- Service changes
- Property access
Support questions
Do I need to be home for a lawn visit?
Usually no. Make sure service areas are accessible, gates are unlocked and pets are secured. The team will confirm any service-specific preparation.
What if it rains after an application?
Rain timing depends on the product and service. Send the service date and address so the team can check the visit record and advise accurately.
How do I change or cancel a visit?
Call or email as early as possible. Timing and any applicable charge depend on whether the route has been dispatched or work has begun.
How do I request a follow-up?
Contact the team with the service address, visit date and what you are seeing. They will review the history and applicable program terms.